Orders and Shipping

Howdo I place an order?

To place an order, browse our catalogue, select the items you like, choose the
correct size and colour, and click "Add to Cart." Once you're ready,
go to your cart and click "Checkout" to complete your purchase.

Whatpayment methods do you accept?

We accepts Cash on Delivery, major credit/debit cards and secure online payment
methods for a seamless shopping experience and other secure payment options as
listed at checkout.

Howcan I track my order?

Once your order is shipped, you will receive a tracking number via email. You can
use this number for "Order Tracking" to check the status of your
shipment.

How long will it take to receive my order?

Delivery times vary based on your location and the
shipping method selected. Standard shipping typically takes 5-7 business days,
while expedited option is available for faster delivery.

For priority delivery, we do offer 48-hour shipment based
on available capacity, to get your order faster please write to us at bstylozz@gmail.com
and we will try to make it happen. Please note an extra surcharge of INR 199
per order would be levied for the same.

Do you ship internationally?

Yes, we offer international shipping. Shipping fees and delivery times will vary
based on the destination.

Is it possible to change the shipping address after placing an order?

Yes,
you can change the shipping address after order is placed. However, the address
can be changed only before order is shipped by us. Contact us or drop a mail
to bstylozz@gmail.com for further assistance.

Returns and Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and
in their original condition with tags attached. Please visit our "Returns
& Exchanges" page for detailed instructions.

How do I return/Exchange an item?

To return an item, Return or Exchange has to be initiated within 7 days of
receiving the order.

How long does it take to process a return?

Once we receive your returned item, it takes approximately 5-7 business days to
process your return and issue a refund.

Product Information

How do I find the right size?

Each product page includes a detailed size chart. We recommend measuring yourself
and comparing your measurements to our size chart to find the best fit.

How do I care for my garments?

Care instructions are provided on the garment's label and the product page.

Are the colours of the products on the website accurate to the actual items?

Colours on our website are as accurate as possible. However, slight variations may
occur.

Account and Privacy

How do I create an account?

Click on the "Sign Up" button at the top right corner of our website and
fill in the required information to create an account.

I forgot my password. What should I do?

Click on the "Forgot Password?" link on the login page and follow the
instructions to reset your password.

 How is my personal information protected?

We value your privacy and use advanced security measures to protect your personal
information. Please refer to our Privacy Policy for more details.

Promotions and Discounts

How can I stay updated on promotions and new arrivals?

Sign up for our newsletter to receive updates on promotions, new arrivals, and
exclusive offers directly to your inbox.

Can I use multiple discount codes on one order?

Only one discount code can be applied per order. Please
choose the code that offers the best value for your purchase.

Do you offer gift cards?

Yes, we offer digital gift cards in various amounts. They can be purchased on our
website and are sent via email to the recipient.

How can I contact mustard's customer support for further assistance with my onlineorder?

Contact our customer support via email at bstylozz@gmail.com